CVE-2026-84463
mediumpriority · track · 0EPSS 0.002 · 4 %ileEPSS · scored 2026-10-27
Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, a user with Knowledge Base editing rights for a category can embed a video widget in a published answer with a specially crafted value. When the answer is rendered, that value is inserted into the page's HTML without being escaped for its attribute context, allowing it to break out and inject additional HTML into the page. When another user who has permission to switch between user sessions views the affected answer, the injected HTML causes their browser to silently send a request to Zammad's session-switching endpoint using their own active credentials. This results in switching their session to an account chosen by the person who wrote the Knowledge Base answer. No action is required from the viewer beyond opening the published answer. This issue is fixed in version 7.1.2.
cvss
Technical severity, 0–10. One row per scoring source.
base score 0–10 · higher = more severe · hover a vector to decode⚠ sources disagree · low–medium · 2.3–6.3
ssvc
A stakeholder decision — act, attend, or track — from exploitation and impact.
weaknesses
The CWE weakness classes this flaw belongs to.
affected products
Products and version ranges known to be affected.
No affected products recorded.
sources
Which sources assert this record, and when.
references (2) nvd
External citations — patches, advisories, analysis.
Attackers weaponise vulnerabilities like this against internet-exposed services. See what is exposed on your perimeter with a free passive scan.
Free scan