CVE-2026-53591
highpriority · track · 0EPSS 0.003 · 18 %ileEUEPSS · scored 2026-10-28
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.223, an unauthenticated attacker can inject messages into any existing support conversation by sending a single email to the helpdesk's public address with a crafted `In-Reply-To` header. No credentials, tokens, or prior access are required. The injected message is rendered in the agent UI as a legitimate customer reply, the conversation is automatically reopened, and the `last_reply_from` field is set to the attacker's identity. Version 1.8.223 contains a fix.
cvss
Technical severity, 0–10. One row per scoring source.
base score 0–10 · higher = more severe · hover a vector to decode
ssvc
A stakeholder decision — act, attend, or track — from exploitation and impact.
weaknesses
The CWE weakness classes this flaw belongs to.
affected products (1)
Products and version ranges known to be affected.
also known as (2)
Other names and identifiers for this entity.
sources
Which sources assert this record, and when.
references (3)
External citations — patches, advisories, analysis.
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