CVE-2026-48209
highpriority · track · 0EPSS 0.002 · 12 %ileDEEUUSEPSS · scored 2026-10-27
An improper neutralization of user-controllable input in OTRS or ((OTRS)) Community Edition ticket handling allows authenticated attackers to perform reflected cross-site scripting (XSS) attacks via crafted request parameters associated with ticket actions. By injecting malicious JavaScript into manipulated request URLs, attackers can execute arbitrary script code in the context of an authenticated agent session when the crafted link is opened. This issue affects OTRS: * 7.0.x Please note that ((OTRS)) Community Edition 6.x and before are vulnerable. Products based on the ((OTRS)) Community Edition also very likely to be affected
cvss
Technical severity, 0–10. One row per scoring source.
base score 0–10 · higher = more severe · hover a vector to decode⚠ sources disagree · medium–high · 6.5–7.1
ssvc
A stakeholder decision — act, attend, or track — from exploitation and impact.
weaknesses
The CWE weakness classes this flaw belongs to.
affected products (6)
Products and version ranges known to be affected.
advisories (1)
Vendor and ecosystem advisories describing this.
- WID-SEC-W-2026-1748OTRS: Mehrere SchwachstellenDeutsch2026-05-31csaf · cert_bundDE
Ein entfernter, authentisierter Angreifer kann mehrere Schwachstellen in OTRS ausnutzen, um einen Denial of Service zu verursachen, um eine SQL Injection durchzuführen, um Informationen offenzulegen und um einen XSS Angriff durchzuführen.
also known as (3)
Other names and identifiers for this entity.
sources
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references (3)
External citations — patches, advisories, analysis.
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