CVE-2026-40570

mediumpriority · track · 0OT risk · elevatedEPSS 0.002 · 16 %ileEU

grimoire priorityP3 · Track

Exploitable?

—

no known exploitation

Likely / severe?

0.25% (16th) EPSS

CVSS 5.7 · medium

Is it mine?

1 products

Check your exposure

Who says so?

2 sources

cnnvd · enisa_euvd

EPSS · scored 2026-10-28

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, the `load_customer_info` action in `POST /conversation/ajax` returns complete customer profile data to any authenticated user without verifying mailbox access. An attacker only needs a valid email address to retrieve all customer PII. Version 1.8.213 fixes the issue.

cvss

Technical severity, 0–10. One row per scoring source.

5.7

010

base score 0–10 · higher = more severe · hover a vector to decode

v4.05.7mediumCVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N/E:Psecondary · ENISA EU

v4.05.7mediumCVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N/E:P/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:Xsecondary · security-advisories@github.com

v4.04.9mediumCVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N/E:U/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:Xsecondary · CVSS-BT (t0sche)