CVE-2026-32752
highpriority · track · 32EPSS 0.003 · 21 %ileEUUSEPSS · scored 2026-10-28
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. In versions 1.8.208 and below, the ThreadPolicy::edit() method contains a broken access control vulnerability that allows any authenticated user (regardless of role or mailbox access) to read and modify all customer-created thread messages across all mailboxes. This flaw enables silent modification of customer messages (evidence tampering), bypasses the entire mailbox permission model, and constitutes a GDPR/compliance violation. The issue has been fixed in version 1.8.209.
cvss
Technical severity, 0–10. One row per scoring source.
base score 0–10 · higher = more severe · hover a vector to decode⚠ sources disagree · none–high · 0–8.1
ssvc
A stakeholder decision — act, attend, or track — from exploitation and impact.
weaknesses
The CWE weakness classes this flaw belongs to.
affected products (2)
Products and version ranges known to be affected.
also known as (2)
Other names and identifiers for this entity.
sources
Which sources assert this record, and when.
references (10)
External citations — patches, advisories, analysis.
- https://freescout.net/Patchcnnvd
- https://github.com/freescout-help-desk/freescout/commit/996a7f96337fdd8a1d1bbd0da0ec7ec85d160b11cnnvd
- https://github.com/freescout-help-desk/freescout/releases/tag/1.8.209cnnvd
- https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-wxg5-g9vv-v8g9cnnvd
- https://github.com/freescout-help-desk/freescout/commit/996a7f96337fdd8a1d1bbd0da0ec7ec85d160b11enisa_euvd
- https://github.com/freescout-help-desk/freescout/releases/tag/1.8.209enisa_euvd
- https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-wxg5-g9vv-v8g9enisa_euvd
- https://github.com/freescout-help-desk/freescout/commit/996a7f96337fdd8a1d1bbd0da0ec7ec85d160b11Patchnvd
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