CVE-2026-27954

mediumpriority · track · 26OT risk · elevatedEPSS 0.002 · 13 %ileEUUS

grimoire priorityP3 · Track

Exploitable?

—

no known exploitation

Likely / severe?

0.22% (13th) EPSS

CVSS 6.5 · medium

Is it mine?

2 products

Check your exposure

Who says so?

3 sources

cnnvd · enisa_euvd · nvd

EPSS · scored 2026-10-27

Live Helper Chat is an open-source application that enables live support websites. In versions up to and including 4.52, three chat action endpoints (holdaction.php, blockuser.php, and transferchat.php) load chat objects by ID without calling `erLhcoreClassChat::hasAccessToRead()`, allowing operators to act on chats in departments they are not assigned to. Operators with the relevant role permissions (holduse, allowblockusers, allowtransfer) can hold, block users from, or transfer chats in departments they are not assigned to. This is a horizontal privilege escalation within one organization. As of time of publication, no known patched versions are available.

cvss

Technical severity, 0–10. One row per scoring source.

6.5

010

base score 0–10 · higher = more severe · hover a vector to decode

v3.16.5mediumCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:Nprimary · NVD / NIST USexploitability 2.8 · impact 3.6

v4.04.9mediumCVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:N/VI:H/VA:N/SC:N/SI:N/SA:N/E:Usecondary · ENISA EU

v4.04.9mediumCVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:N/VI:H/VA:N/SC:N/SI:N/SA:N/E:U/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:Xsecondary · security-advisories@github.com