CVE-2026-20314

mediumpriority · track · 0EPSS 0.004 · 38 %ileUS

grimoire priorityP3 · Track

Exploitable?

—

no known exploitation

Likely / severe?

0.44% (38th) EPSS

CVSS 5 · medium

Is it mine?

16 products

Check your exposure

Who says so?

1 sources

cisco_csaf

EPSS · scored 2026-10-27

A vulnerability in Cisco Packaged Contact Center Enterprise (Packaged CCE) and Cisco Unified Contact Center Enterprise (Unified CCE) could allow an authenticated, remote attacker to conduct server-side request forgery (SSRF) attacks through an affected device. This vulnerability is due to improper input validation for specific HTTP requests. An attacker could exploit this vulnerability by sending a crafted HTTP request to an affected device. A successful exploit could allow the attacker to send arbitrary network requests that are sourced from the affected device. To exploit this vulnerability, the attacker must have valid user credentials on the affected device. 

remediations

Vendor fix, mitigation, or workaround guidance, as published by each source.

A vendor fix is available.

Fixed10.5(1)cisco_csaf
Cisco has released software updates that address this vulnerability.
https://software.cisco.com
Fixed10.5(1)_ES7cisco_csaf
Cisco has released software updates that address this vulnerability.
https://software.cisco.com
Fixed10.5(2)cisco_csaf
Cisco has released software updates that address this vulnerability.
https://software.cisco.com
Fixed10.5(2)_ES8cisco_csaf
Cisco has released software updates that address this vulnerability.
https://software.cisco.com
Fixed11.0(1)cisco_csaf
Cisco has released software updates that address this vulnerability.
https://software.cisco.com
Fixed11.0(2)cisco_csaf
Cisco has released software updates that address this vulnerability.
https://software.cisco.com
Fixed11.5(1)cisco_csaf
Cisco has released software updates that address this vulnerability.
https://software.cisco.com
Fixed11.6(1)cisco_csaf
Cisco has released software updates that address this vulnerability.
https://software.cisco.com
Fixed11.6(2)cisco_csaf
Cisco has released software updates that address this vulnerability.
https://software.cisco.com
Fixed12.0(1)cisco_csaf
Cisco has released software updates that address this vulnerability.
https://software.cisco.com
Fixed12.5(1)cisco_csaf
Cisco has released software updates that address this vulnerability.
https://software.cisco.com
Fixed12.5(2)cisco_csaf
Cisco has released software updates that address this vulnerability.
https://software.cisco.com
Fixed12.6(1)cisco_csaf
Cisco has released software updates that address this vulnerability.
https://software.cisco.com
Fixed12.6(2)cisco_csaf
Cisco has released software updates that address this vulnerability.
https://software.cisco.com
Fixed15.0(1)cisco_csaf
Cisco has released software updates that address this vulnerability.
https://software.cisco.com
FixedCisco Unified Contact Center Enterprisecisco_csaf
Cisco has released software updates that address this vulnerability.
https://software.cisco.com

cvss

Technical severity, 0–10. One row per scoring source.

5.0

010

base score 0–10 · higher = more severe · hover a vector to decode

v3.15mediumCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:N/I:L/A:Nsecondary · psirt@cisco.com USexploitability 3.1 · impact 1.4

v3.14.6mediumCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:N/I:L/A:N/E:Usecondary · CVSS-BT (t0sche)

v3.15mediumCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:N/I:L/A:Nsecondary · Cisco PSIRT US

ssvc

A stakeholder decision — act, attend, or track — from exploitation and impact.

Trackcoordinatorcisa_ssvcUS

weaknesses

The CWE weakness classes this flaw belongs to.

CWE-918US

affected products (16)

Products and version ranges known to be affected.

Cisco 10.5(1)all versionscisco_csafUS
Cisco 10.5(1)_ES7all versionscisco_csafUS
Cisco 10.5(2)all versionscisco_csafUS
Cisco 10.5(2)_ES8all versionscisco_csafUS
Cisco 11.0(1)all versionscisco_csafUS
Cisco 11.0(2)all versionscisco_csafUS
Cisco 11.5(1)all versionscisco_csafUS
Cisco 11.6(1)all versionscisco_csafUS
Cisco 11.6(2)all versionscisco_csafUS
Cisco 12.0(1)all versionscisco_csafUS
Cisco 12.5(1)all versionscisco_csafUS
Cisco 12.5(2)all versionscisco_csafUS
Cisco 12.6(1)all versionscisco_csafUS
Cisco 12.6(2)all versionscisco_csafUS
Cisco 15.0(1)all versionscisco_csafUS
Cisco Cisco Unified Contact Center Enterpriseall versionscisco_csafUS

advisories (1)

Vendor and ecosystem advisories describing this.

cisco-sa-ucce-pcce-ssrf-TghHxDCisco Packaged Contact Center Enterprise and Cisco Unified Contact Center Enterprise Server-Side Request Forgery Vulnerability2026-08-19csaf · cisco_csafUS
A vulnerability in Cisco Packaged Contact Center Enterprise (Packaged CCE) and Cisco Unified Contact Center Enterprise (Unified CCE) could allow an authenticated, remote attacker to conduct server-side request forgery (SSRF) attacks through an affected device. This vulnerability is due to improper input validation for specific HTTP requests. An attacker could exploit this vulnerability by sending a crafted HTTP request to an affected device. A successful exploit could allow the attacker to send arbitrary network requests that are sourced from the affected device. To exploit this vulnerability, the attacker must have valid user credentials on the affected device. Cisco has released software updates that address this vulnerability. There are no workarounds that address this vulnerability.

sources

Which sources assert this record, and when.

cisco_csaf NVD CVE.org MITRE

published 2026-08-19modified 2026-10-26

references (1) nvd

External citations — patches, advisories, analysis.

https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-ucce-pcce-ssrf-TghHxD

scry

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