CVE-2025-54366

highpriority · track · 35EPSS 0.011 · 66 %ileEUUS

grimoire priorityP2 · Scheduled

Exploitable?

—

no known exploitation

Likely / severe?

1.13% (66th) EPSS

CVSS 8.8 · high

Is it mine?

2 products

Check your exposure

Who says so?

3 sources

cnnvd · enisa_euvd · nvd

EPSS · scored 2026-10-28

FreeScout is a lightweight free open source help desk and shared inbox built with PHP (Laravel framework). In versions 1.8.185 and below, there is a critical deserialization vulnerability in the /conversation/ajax endpoint that allows authenticated users with knowledge of the APP_KEY to achieve remote code execution. The vulnerability occurs when the application processes the attachments_all and attachments POST parameters through the insecure Helper::decrypt() function, which performs unsafe deserialization of user-controlled data without proper validation. This flaw enables attackers to create arbitrary objects and manipulate their properties, leading to complete compromise of the web application. This is fixed in version 1.8.186.

cvss

Technical severity, 0–10. One row per scoring source.

8.8

010

base score 0–10 · higher = more severe · hover a vector to decode⚠ sources disagree · medium–high · 6.1–8.8

v3.18.8highCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:Hprimary · NVD / NIST USexploitability 2.8 · impact 5.9

v4.08.6highCVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:Nsecondary · ENISA EU

v4.08.6highCVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:Xsecondary · security-advisories@github.com

v4.06.1mediumCVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N/E:U/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:Xsecondary · CVSS-BT (t0sche)

ssvc

A stakeholder decision — act, attend, or track — from exploitation and impact.

Exploitation: poc · Automatable: no · Technical Impact: partialcoordinatorcisa_ssvcUS

weaknesses

The CWE weakness classes this flaw belongs to.

CWE-502US

affected products (2)

Products and version ranges known to be affected.

freescout-help-desk freescout≤ < 1.8.186enisa_euvdEU
freescout freescout< 1.8.86nvdUScpe:2.3:a:freescout:freescout:*:*:*:*:*:*:*:*

also known as (2)

Other names and identifiers for this entity.

sources

Which sources assert this record, and when.

cnnvd enisa_euvd nvd NVD CVE.org MITRE

published 2025-07-26modified 2026-06-17

references (8)

External citations — patches, advisories, analysis.

scry

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