CVE-2025-24391

mediumpriority · track · 0EPSS 0.003 · 20 %ileDEEU
grimoire priorityP3 · Track
Exploitable?
—
no known exploitation
Likely / severe?
0.28% (20th) EPSS
CVSS 5.3 · medium
Is it mine?
7 products
Check your exposure
Who says so?
3 sources
cnnvd · enisa_euvd · cert_bund

EPSS · scored 2026-10-27

A vulnerability in the External Interface of OTRS allows conclusions to be drawn about the existence of user accounts through different HTTP response codes and messages. This enables an attacker to systematically identify valid email addresses. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * OTRS 2025.X

01

cvss

Technical severity, 0–10. One row per scoring source.

5.3
010

base score 0–10 · higher = more severe · hover a vector to decode

v3.15.3mediumCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:Nsecondary · ENISA EU
v3.15.3mediumCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:Nsecondary · security@otrs.comexploitability 3.9 · impact 1.4
v3.14.9mediumCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N/E:Usecondary · CVSS-BT (t0sche)
02

ssvc

A stakeholder decision — act, attend, or track — from exploitation and impact.

Exploitation: none · Automatable: yes · Technical Impact: partialcoordinatorcisa_ssvcUS
03

weaknesses

The CWE weakness classes this flaw belongs to.

CWE-203US
04

affected products (7)

Products and version ranges known to be affected.

05

advisories (1)

Vendor and ecosystem advisories describing this.

  • WID-SEC-W-2025-1545OTRS: Schwachstelle ermöglicht Offenlegung von InformationenDeutsch2025-07-13csaf · cert_bundDE

    Ein entfernter, anonymer Angreifer kann eine Schwachstelle in OTRS ausnutzen, um Informationen offenzulegen.

06

also known as (3)

Other names and identifiers for this entity.

07

sources

Which sources assert this record, and when.

cnnvdenisa_euvdcert_bundNVDCVE.orgMITRE
published 2025-07-14modified 2026-06-17
08

references (4)

External citations — patches, advisories, analysis.

scry

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