CVE-2025-24389

mediumpriority · track · 0EPSS 0.001 · 3 %ileDEEU

grimoire priorityP3 · Track

Exploitable?

—

no known exploitation

Likely / severe?

0.14% (3rd) EPSS

CVSS 6.3 · medium

Is it mine?

8 products

Check your exposure

Who says so?

3 sources

cnnvd · enisa_euvd · cert_bund

EPSS · scored 2026-10-27

Certain errors of the upstream libraries will insert sensitive information in the OTRS or ((OTRS)) Community Edition log mechanism and mails send to the system administrator. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected

cvss

Technical severity, 0–10. One row per scoring source.

6.3

010

base score 0–10 · higher = more severe · hover a vector to decode

v3.16.3mediumCVSS:3.1/AV:L/AC:H/PR:L/UI:N/S:U/C:H/I:H/A:Nsecondary · ENISA EU

v3.16.3mediumCVSS:3.1/AV:L/AC:H/PR:L/UI:N/S:U/C:H/I:H/A:Nsecondary · security@otrs.comexploitability 1 · impact 5.2

v3.15.8mediumCVSS:3.1/AV:L/AC:H/PR:L/UI:N/S:U/C:H/I:H/A:N/E:Usecondary · CVSS-BT (t0sche)

weaknesses

The CWE weakness classes this flaw belongs to.

CWE-532US

affected products (8)

Products and version ranges known to be affected.

OTRS OTRS 7all versionscert_bundDEcpe:/a:otrs:otrs:7
OTRS OTRS <2025.1.xall versionscert_bundDE
OTRS OTRS< 2025.1.xcert_bundDE
OTRS AG ((OTRS)) Community Edition≤ 6.0.x ≤6.0.34enisa_euvdEU
OTRS AG OTRS≤ 2023.xenisa_euvdEU
OTRS AG OTRS≤ 2024.xenisa_euvdEU
OTRS AG OTRS≤ 7.0.xenisa_euvdEU
OTRS AG OTRS≤ 8.0.xenisa_euvdEU

advisories (1)

Vendor and ecosystem advisories describing this.

WID-SEC-W-2025-0193OTRS: Mehrere SchwachstellenDeutsch2025-01-26csaf · cert_bundDE
Ein Angreifer kann mehrere Schwachstellen in OTRS ausnutzen, um Daten zu manipulieren, vertrauliche Informationen preiszugeben, Sicherheitsmaßnahmen zu umgehen und sich unbefugten Zugang zu verschaffen.

also known as (3)

Other names and identifiers for this entity.

sources

Which sources assert this record, and when.

cnnvd enisa_euvd cert_bund NVD CVE.org MITRE

published 2025-01-27modified 2026-06-17

references (3)

External citations — patches, advisories, analysis.

scry

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