CVE-2025-20377
mediumpriority · track · 0EPSS 0.003 · 20 %ileDEEURUUSEPSS · scored 2026-10-27
A vulnerability in the API subsystem of Cisco Unified Intelligence Center could allow an authenticated, remote attacker to obtain sensitive information from an affected system. This vulnerability is due to improper validation of requests to certain API endpoints. An attacker could exploit this vulnerability by sending a valid request to a specific API endpoint within the affected system. A successful exploit could allow a low-privileged user to view sensitive information on the affected system that should be restricted. To exploit this vulnerability, the attacker must have valid user credentials on the affected system.
remediations
Vendor fix, mitigation, or workaround guidance, as published by each source.
A vendor fix is available.
- FixedCisco Packaged Contact Center Enterprisecisco_csaf
Cisco has released software updates that address this vulnerability.
https://software.cisco.com - FixedCisco Unified Contact Center Enterprisecisco_csaf
Cisco has released software updates that address this vulnerability.
https://software.cisco.com - FixedCisco Unified Contact Center Expresscisco_csaf
Cisco has released software updates that address this vulnerability.
https://software.cisco.com
cvss
Technical severity, 0–10. One row per scoring source.
base score 0–10 · higher = more severe · hover a vector to decode
ssvc
A stakeholder decision — act, attend, or track — from exploitation and impact.
weaknesses
The CWE weakness classes this flaw belongs to.
affected products (133)
Products and version ranges known to be affected.
- Cisco Unified Contact Center Enterpriseall versionscert_bundDEcpe:/a:cisco:unified_contact_center_enterprise:-
- Cisco Unified Contact Center Enterprise Packagedall versionscert_bundDEcpe:/a:cisco:unified_contact_center_enterprise:packaged
advisories (2)
Vendor and ecosystem advisories describing this.
- WID-SEC-W-2025-2500Cisco Contact Center Produkte (CCE,CCX,CUIC): Mehrere SchwachstellenDeutsch2025-11-05csaf · cert_bundDE
Ein entfernter, authentisierter Angreifer kann mehrere Schwachstellen in Cisco Unified Contact Center Express (UCCX), Cisco Unified Contact Center Enterprise und Cisco Unified Intelligence Center ausnutzen, um Administratorrechte zu erlangen beliebigen Code auszuführen, Daten zu manipulieren und vertrauliche Informationen offenzulegen.
- cisco-sa-cc-mult-vuln-gK4TFXSnMultiple Cisco Contact Center Products Vulnerabilities2025-11-05csaf · cisco_csafUS
Multiple vulnerabilities in Cisco Unified Contact Center Express (Unified CCX), Cisco Unified Contact Center Enterprise (Unified CCE), Cisco Packaged Contact Center Enterprise (Packaged CCE), and Cisco Unified Intelligence Center (CUIC) could allow an authenticated, remote attacker to disclose sensitive information, download arbitrary files, execute arbitrary commands, and elevate privileges to root. To exploit these vulnerabilities, the attacker must have valid credentials. For more information about these vulnerabilities, see the Details ["#details"] section of this advisory.
also known as (5)
Other names and identifiers for this entity.
sources
Which sources assert this record, and when.
references (4)
External citations — patches, advisories, analysis.
- https://access.redhat.com/security/cve/cve-2025-20377cnnvd
- https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-cc-mult-vuln-gK4TFXSncnnvd
- https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-cc-mult-vuln-gK4TFXSnenisa_euvd
- https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-cc-mult-vuln-gK4TFXSnnvd
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