CVE-2025-20273
mediumpriority · track · 0EPSS 0.003 · 18 %ileDEEURUUSEPSS · scored 2026-10-27
A vulnerability in the web-based management interface of Cisco Unified Intelligent Contact Management Enterprise could allow an unauthenticated, remote attacker to conduct a cross-site scripting (XSS) attack against a user of the web-based management interface of an affected device. This vulnerability is due to insufficient user input validation. An attacker could exploit this vulnerability by persuading a user of the interface to click a crafted link. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive, browser-based information.
remediations
Vendor fix, mitigation, or workaround guidance, as published by each source.
A vendor fix is available.
- FixedCisco Unified Intelligent Contact Management Enterprisecisco_csaf
Cisco has released software updates that address this vulnerability.
https://software.cisco.com
cvss
Technical severity, 0–10. One row per scoring source.
base score 0–10 · higher = more severe · hover a vector to decode
ssvc
A stakeholder decision — act, attend, or track — from exploitation and impact.
weaknesses
The CWE weakness classes this flaw belongs to.
affected products (755)
Products and version ranges known to be affected.
advisories (2)
Vendor and ecosystem advisories describing this.
- WID-SEC-W-2025-1237Cisco Unified Intelligent Contact Management Enterprise: Schwachstelle ermöglicht Cross-Site ScriptingDeutsch2025-06-04csaf · cert_bundDE
Ein entfernter, anonymer Angreifer kann eine Schwachstelle in Cisco Unified Intelligent Contact Management Enterprise ausnutzen, um einen Cross-Site Scripting Angriff durchzuführen.
- cisco-sa-icm-xss-cfcqhXAgCisco Unified Intelligent Contact Management Enterprise Cross-Site Scripting Vulnerability2025-06-04csaf · cisco_csafUS
A vulnerability in the web-based management interface of Cisco Unified Intelligent Contact Management Enterprise could allow an unauthenticated, remote attacker to conduct a cross-site scripting (XSS) attack against a user of the web-based management interface of an affected device. This vulnerability is due to insufficient user input validation. An attacker could exploit this vulnerability by persuading a user of the interface to click a crafted link. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive, browser-based information. Cisco plans to release software updates that address this vulnerability. There are no workarounds that address this vulnerability.
also known as (4)
Other names and identifiers for this entity.
sources
Which sources assert this record, and when.
references (4)
External citations — patches, advisories, analysis.
- https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-icm-xss-cfcqhXAgcnnvd
- https://software.cisco.com/download/homePatchcnnvd
- https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-icm-xss-cfcqhXAgenisa_euvd
- https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-icm-xss-cfcqhXAgVendor Advisorynvd
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