CVE-2024-6540

mediumpriority · track · 21EPSS 0.004 · 32 %ileDEEUUS
grimoire priorityP3 · Track
Exploitable?
—
no known exploitation
Likely / severe?
0.39% (32nd) EPSS
CVSS 5.3 · medium
Is it mine?
4 products
Check your exposure
Who says so?
4 sources
cnnvd · enisa_euvd · nvd · cert_bund

EPSS · scored 2026-10-27

Improper filtering of fields when using the export function in the ticket overview of the external interface in OTRS could allow an authorized user to download a list of tickets containing information about tickets of other customers. The problem only occurs if the TicketSearchLegacyEngine has been disabled by the administrator. This issue affects OTRS: 8.0.X, 2023.X, from 2024.X through 2024.4.x

01

cvss

Technical severity, 0–10. One row per scoring source.

5.7
010

base score 0–10 · higher = more severe · hover a vector to decode

v3.15.3mediumCVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:U/C:H/I:N/A:Nprimary · NVD / NIST USexploitability 1.6 · impact 3.6
v3.15.7mediumCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:Nsecondary · ENISA EU
v3.15.7mediumCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:Nsecondary · security@otrs.comexploitability 2.1 · impact 3.6
v3.14.9mediumCVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:U/C:H/I:N/A:N/E:Usecondary · CVSS-BT (t0sche)
02

ssvc

A stakeholder decision — act, attend, or track — from exploitation and impact.

Trackcoordinatorcisa_ssvcUS
03

weaknesses

The CWE weakness classes this flaw belongs to.

CWE-790US
04

affected products (4)

Products and version ranges known to be affected.

05

advisories (1)

Vendor and ecosystem advisories describing this.

  • WID-SEC-W-2024-1611OTRS: Mehrere SchwachstellenDeutsch2024-07-14csaf · cert_bundDE

    Ein entfernter authentifizierter Angreifer kann mehrere Schwachstellen in OTRS ausnutzen, um Sicherheitsmechanismen zu umgehen und um vertrauliche Informationen offenzulegen.

06

also known as (3)

Other names and identifiers for this entity.

07

sources

Which sources assert this record, and when.

cnnvdenisa_euvdnvdcert_bundNVDCVE.orgMITRE
published 2024-07-15modified 2026-06-17
08

references (4)

External citations — patches, advisories, analysis.

scry

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