CVE-2024-57728
highpriority · act · 90OT risk · criticalKEV · exploitedEPSS 0.645 · 99 %ileEURUUSadded 2026-04-24remediate by 2026-05-08
required action Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
EPSS · scored 2026-10-26
SimpleHelp Path Traversal Vulnerability
SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.
cvss
Technical severity, 0–10. One row per scoring source.
base score 0–10 · higher = more severe · hover a vector to decode
ssvc
A stakeholder decision — act, attend, or track — from exploitation and impact.
weaknesses
The CWE weakness classes this flaw belongs to.
affected products (3)
Products and version ranges known to be affected.
also known as (4)
Other names and identifiers for this entity.
sources
Which sources assert this record, and when.
references (9)
External citations — patches, advisories, analysis.
- https://nvd.nist.gov/vuln/detail/CVE-2024-57728cnnvd
- https://simple-help.com/kb---security-vulnerabilities-01-2025#affected-versionsPatchcnnvd
- https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlierenisa_euvd
- https://www.horizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software/enisa_euvd
- https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlierVendor Advisorynvd
- https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-57728US Government Resourcenvd
- https://www.horizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software/Third Party Advisorynvd
- https://www.microsoft.com/en-us/security/blog/2026/04/06/storm-1175-focuses-gaze-on-vulnerable-web-facing-assets-in-high-tempo-medusa-ransomware-operations/Technical Descriptionnvd
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