CVE-2024-43444

highpriority · track · 0EPSS 0.004 · 31 %ileDEEURU
grimoire priorityP2 · Scheduled
Exploitable?
—
no known exploitation
Likely / severe?
0.38% (31st) EPSS
CVSS 8.2 · high
Is it mine?
13 products
Check your exposure
Who says so?
4 sources
cnnvd · enisa_euvd · fstec_bdu · cert_bund

EPSS · scored 2026-10-27

Passwords of agents and customers are displayed in plain text in the OTRS admin log module if certain configurations regarding the authentication sources match and debugging for the authentication backend has been enabled. This issue affects: * OTRS from 7.0.X through 7.0.50 * OTRS 8.0.X * OTRS 2023.X * OTRS from 2024.X through 2024.5.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected

01

cvss

Technical severity, 0–10. One row per scoring source.

8.2
010

base score 0–10 · higher = more severe · hover a vector to decode

v3.18.2highAV:N/AC:L/PR:N/UI:N/S:U/C:H/I:L/A:Nsecondary · FSTEC (BDU) RU
v3.18.2highCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:L/A:Nsecondary · ENISA EU
v3.18.2highCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:L/A:Nsecondary · security@otrs.comexploitability 3.9 · impact 4.2
v3.17.5highCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:L/A:N/E:Usecondary · CVSS-BT (t0sche)
02

ssvc

A stakeholder decision — act, attend, or track — from exploitation and impact.

Exploitation: none · Automatable: yes · Technical Impact: totalcoordinatorcisa_ssvcUS
03

weaknesses

The CWE weakness classes this flaw belongs to.

04

affected products (13)

Products and version ranges known to be affected.

05

advisories (1)

Vendor and ecosystem advisories describing this.

  • WID-SEC-W-2024-1924OTRS: Mehrere SchwachstellenDeutsch2024-08-25csaf · cert_bundDE

    Ein entfernter Angreifer kann mehrere Schwachstellen in OTRS ausnutzen, um einen Cross-Site-Scripting-Angriff zu starten oder vertrauliche Informationen offenzulegen.

06

also known as (4)

Other names and identifiers for this entity.

07

sources

Which sources assert this record, and when.

published 2024-08-26modified 2026-06-17
08

references (4)

External citations — patches, advisories, analysis.

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