CVE-2024-43443

mediumpriority · track · 0EPSS 0.004 · 29 %ileDEEURU

grimoire priorityP3 · Track

Exploitable?

—

no known exploitation

Likely / severe?

0.36% (29th) EPSS

CVSS 4.9 · medium

Is it mine?

13 products

Check your exposure

Who says so?

4 sources

cnnvd · enisa_euvd · fstec_bdu · cert_bund

EPSS · scored 2026-10-27

Improper Neutralization of Input done by an attacker with admin privileges ('Cross-site Scripting') in Process Management modules of OTRS and ((OTRS)) Community Edition allows Cross-Site Scripting (XSS) within the Process Management targeting other admins. This issue affects: * OTRS from 7.0.X through 7.0.50 * OTRS 8.0.X * OTRS 2023.X * OTRS from 2024.X through 2024.5.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected

cvss

Technical severity, 0–10. One row per scoring source.

4.9

010

base score 0–10 · higher = more severe · hover a vector to decode

v3.14.9mediumAV:N/AC:L/PR:H/UI:N/S:U/C:N/I:H/A:Nsecondary · FSTEC (BDU) RU

v3.14.9mediumCVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:N/I:H/A:Nsecondary · ENISA EU

v3.14.9mediumCVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:N/I:H/A:Nsecondary · security@otrs.comexploitability 1.2 · impact 3.6

v3.14.5mediumCVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:N/I:H/A:N/E:Usecondary · CVSS-BT (t0sche)

ssvc

A stakeholder decision — act, attend, or track — from exploitation and impact.

Trackcoordinatorcisa_ssvcUS

weaknesses

The CWE weakness classes this flaw belongs to.

CWE-79USCWE-790USCWE-790US

affected products (13)

Products and version ranges known to be affected.

OTRS OTRS <2024.6.1all versionscert_bundDE
OTRS OTRS <7.0.51all versionscert_bundDE
OTRS OTRS< 2024.6.1cert_bundDE
OTRS OTRS< 7.0.51cert_bundDE
OTRS AG ((OTRS)) Community Edition≤ 6.0.xenisa_euvdEU
OTRS AG OTRS≤ 8.0.xenisa_euvdEU
OTRS AG OTRS≤ 2024.x ≤2024.5.xenisa_euvdEU
OTRS AG OTRS≤ 7.0.x ≤7.0.50enisa_euvdEU
OTRS AG OTRS≤ 2023.xenisa_euvdEU
Сообщество свободного программного обеспечения OTRS≤ 2023fstec_bduRU
Сообщество свободного программного обеспечения OTRS≤ 8.0fstec_bduRU
Сообщество свободного программного обеспечения OTRS2024 → 2024.6.0fstec_bduRU
Сообщество свободного программного обеспечения OTRS7.0.0 → 7.0.51fstec_bduRU

advisories (1)

Vendor and ecosystem advisories describing this.

WID-SEC-W-2024-1924OTRS: Mehrere SchwachstellenDeutsch2024-08-25csaf · cert_bundDE
Ein entfernter Angreifer kann mehrere Schwachstellen in OTRS ausnutzen, um einen Cross-Site-Scripting-Angriff zu starten oder vertrauliche Informationen offenzulegen.

also known as (4)

Other names and identifiers for this entity.

sources

Which sources assert this record, and when.

cnnvd enisa_euvd fstec_bdu cert_bund NVD CVE.org MITRE

published 2024-08-26modified 2026-06-17

references (5)

External citations — patches, advisories, analysis.

scry

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