CVE-2024-29185

criticalpriority · track · 37EPSS 0.017 · 78 %ileEUUS

grimoire priorityP2 · Scheduled

Exploitable?

—

no known exploitation

Likely / severe?

1.73% (78th) EPSS

CVSS 9 · critical

Is it mine?

3 products

Check your exposure

Who says so?

3 sources

cnnvd · enisa_euvd · nvd

EPSS · scored 2026-10-28

FreeScout is a self-hosted help desk and shared mailbox. Versions prior to 1.8.128 are vulnerable to OS Command Injection in the /public/tools.php source file. The value of the php_path parameter is being executed as an OS command by the shell_exec function, without validating it. This allows an adversary to execute malicious OS commands on the server. A practical demonstration of the successful command injection attack extracted the /etc/passwd file of the server. This represented the complete compromise of the server hosting the FreeScout application. This attack requires an attacker to know the `App_Key` of the application. This limitation makes the Attack Complexity to be High. If an attacker gets hold of the `App_Key`, the attacker can compromise the Complete server on which the application is deployed. Version 1.8.128 contains a patch for this issue.

cvss

Technical severity, 0–10. One row per scoring source.

9.1

010

base score 0–10 · higher = more severe · hover a vector to decode⚠ sources disagree · high–critical · 8.2–9.1

v3.19criticalCVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:C/C:H/I:H/A:Hprimary · NVD / NIST USexploitability 2.2 · impact 6

v3.19.1criticalCVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:C/C:H/I:H/A:Hsecondary · ENISA EU

v3.19criticalCVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:C/C:H/I:H/A:Hsecondary · security-advisories@github.comexploitability 2.2 · impact 6

v3.18.2highCVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:C/C:H/I:H/A:H/E:Usecondary · CVSS-BT (t0sche)

ssvc

A stakeholder decision — act, attend, or track — from exploitation and impact.

Exploitation: poc · Automatable: no · Technical Impact: totalcoordinatorcisa_ssvcUS

weaknesses

The CWE weakness classes this flaw belongs to.

CWE-78USprimary

affected products (3)

Products and version ranges known to be affected.

freescout-helpdesk freescout≤ < 1.8.128enisa_euvdEU
freescout-helpdesk freescoutall versionsenisa_euvdEU
freescout freescout< 1.8.128nvdUScpe:2.3:a:freescout:freescout:*:*:*:*:*:*:*:*

also known as (2)

Other names and identifiers for this entity.

sources

Which sources assert this record, and when.

cnnvd enisa_euvd nvd NVD CVE.org MITRE

published 2024-03-22modified 2026-06-17

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references (5)

External citations — patches, advisories, analysis.

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