CVE-2024-28988

criticalpriority · track · 14EPSS 0.391 · 99 %ileEUNLRUUS

grimoire priorityP1 · Urgent

Exploitable?

—

no known exploitation

Likely / severe?

39.1% (99th) EPSS

CVSS 9.8 · critical

Is it mine?

4 products

Check your exposure

Who says so?

5 sources

cnnvd · enisa_euvd · fstec_bdu · nvd

EPSS · scored 2026-10-23

SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. This vulnerability was found by the ZDI team after researching a previous vulnerability and providing this report. The ZDI team was able to discover an unauthenticated attack during their research. We recommend all Web Help Desk customers apply the patch, which is now available. We thank Trend Micro Zero Day Initiative (ZDI) for its ongoing partnership in coordinating with SolarWinds on responsible disclosure of this and other potential vulnerabilities.

cvss

Technical severity, 0–10. One row per scoring source.

9.8

010

base score 0–10 · higher = more severe · hover a vector to decode

v3.19.8criticalAV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:Hsecondary · FSTEC (BDU) RU

v3.19.8criticalCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:Hsecondary · ENISA EU

v3.19.8criticalCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:Hsecondary · psirt@solarwinds.comexploitability 3.9 · impact 5.9

v3.19.8criticalCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H/E:Hsecondary · CVSS-BT (t0sche)

ssvc

A stakeholder decision — act, attend, or track — from exploitation and impact.

Exploitation: none · Automatable: no · Technical Impact: totalcoordinatorcisa_ssvcUS

weaknesses

The CWE weakness classes this flaw belongs to.

CWE-502USCWE-502US

affected products (4)

Products and version ranges known to be affected.

SolarWinds Web Help Desk≤ 12.8.3 HF 2 and previous versionsenisa_euvdEU
SolarWinds Inc. SolarWinds Web Help Desk≤ 12.8.3 HF3fstec_bduRU
solarwinds web help desk≤ 12.8.2nvdUScpe:2.3:a:solarwinds:web_help_desk:*:*:*:*:*:*:*:*
solarwinds web help desk= 12.8.3nvdUScpe:2.3:a:solarwinds:web_help_desk:*:*:*:*:*:*:*:*

advisories (1)

Vendor and ecosystem advisories describing this.

NCSC-2024-0409Kwetsbaarheid verholpen in Solarwinds Web HelpdeskNL2024-10-17csaf · ncsc_nlNL
Solarwinds heeft een kwetsbaarheid verholpen in Web Helpdesk.

also known as (4)

Other names and identifiers for this entity.

sources

Which sources assert this record, and when.

cnnvd enisa_euvd fstec_bdu nvd ncsc_nl NVD CVE.org MITRE

published 2025-09-01modified 2026-06-17

references (8)

External citations — patches, advisories, analysis.

scry

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