CVE-2024-23793

mediumpriority · track · 0EPSS 0.008 · 56 %ileDEEU

grimoire priorityP3 · Track

Exploitable?

—

no known exploitation

Likely / severe?

0.78% (56th) EPSS

CVSS 6.3 · medium

Is it mine?

5 products

Check your exposure

Who says so?

3 sources

cnnvd · enisa_euvd · cert_bund

EPSS · scored 2026-10-27

The file upload feature in OTRS and ((OTRS)) Community Edition has a path traversal vulnerability. This issue permits authenticated agents or customer users to upload potentially harmful files to directories accessible by the web server, potentially leading to the execution of local code like Perl scripts. This issue affects OTRS: from 7.0.X through 7.0.49, 8.0.X, 2023.X, from 2024.X through 2024.3.2; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.

cvss

Technical severity, 0–10. One row per scoring source.

6.3

010

base score 0–10 · higher = more severe · hover a vector to decode

v3.16.3mediumCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:H/A:Lsecondary · ENISA EU

v3.16.3mediumCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:H/A:Lsecondary · security@otrs.comexploitability 2.1 · impact 4.2

v3.15.8mediumCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:H/A:L/E:Usecondary · CVSS-BT (t0sche)

ssvc

A stakeholder decision — act, attend, or track — from exploitation and impact.

Exploitation: poc · Automatable: no · Technical Impact: partialcoordinatorcisa_ssvcUS

weaknesses

The CWE weakness classes this flaw belongs to.

CWE-22US

affected products (5)

Products and version ranges known to be affected.

OTRS AG ((OTRS)) Community Edition≤ 6.0.1 ≤6.0.34enisa_euvdEU
OTRS AG OTRS≤ 7.0.x ≤7.0.49enisa_euvdEU
OTRS AG OTRS≤ 8.0.xenisa_euvdEU
OTRS AG OTRS≤ 2023.xenisa_euvdEU
OTRS AG OTRS≤ 2024.x ≤2024.3.2enisa_euvdEU

advisories (1)

Vendor and ecosystem advisories describing this.

WID-SEC-W-2024-1267OTRS: Schwachstelle ermöglicht CodeausführungDeutsch2024-06-02csaf · cert_bundDE
Ein entfernter, authentisierter Angreifer kann eine Schwachstelle in OTRS ausnutzen, um beliebigen Programmcode auszuführen.

also known as (3)

Other names and identifiers for this entity.

sources

Which sources assert this record, and when.

cnnvd enisa_euvd cert_bund NVD CVE.org MITRE

published 2024-06-06modified 2026-06-17

references (4)

External citations — patches, advisories, analysis.

scry

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