CVE-2024-23792

mediumpriority · track · 26EPSS 0.003 · 28 %ileDEEURUUS

grimoire priorityP3 · Track

Exploitable?

—

no known exploitation

Likely / severe?

0.34% (28th) EPSS

CVSS 6.5 · medium

Is it mine?

8 products

Check your exposure

Who says so?

5 sources

cnnvd · enisa_euvd · fstec_bdu · nvd

EPSS · scored 2026-10-27

When adding attachments to ticket comments, another user can add attachments as well impersonating the orginal user. The attack requires a logged-in other user to know the UUID. While the legitimate user completes the comment, the malicious user can add more files to the comment. This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1.

cvss

Technical severity, 0–10. One row per scoring source.

6.5

010

base score 0–10 · higher = more severe · hover a vector to decode

v3.16.5mediumCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:Nprimary · NVD / NIST USexploitability 2.8 · impact 3.6

v3.16.5mediumAV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:Nsecondary · FSTEC (BDU) RU

v3.15.3mediumCVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:U/C:N/I:H/A:Nsecondary · ENISA EU

v3.15.3mediumCVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:U/C:N/I:H/A:Nsecondary · security@otrs.comexploitability 1.6 · impact 3.6

v3.16mediumCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N/E:Usecondary · CVSS-BT (t0sche)

ssvc

A stakeholder decision — act, attend, or track — from exploitation and impact.

Trackcoordinatorcisa_ssvcUS

weaknesses

The CWE weakness classes this flaw belongs to.

CWE-287USprimaryCWE-287US

affected products (8)

Products and version ranges known to be affected.

OTRS AG OTRS≤ 7.0.x ≤7.0.48enisa_euvdEU
OTRS AG OTRSall versionsenisa_euvdEU
OTRS AG OTRS≤ 2023.x ≤2023.1.1enisa_euvdEU
OTRS AG OTRS≤ 8.0.x ≤8.0.37enisa_euvdEU
Сообщество свободного программного обеспечения OTRS≤ 2024.1.1fstec_bduRU
Сообщество свободного программного обеспечения OTRS7.0.0 → 7.0.49fstec_bduRU
otrs otrs7.0.0 → 7.0.49nvdUScpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*
otrs otrs8.0.0 → 2024.1.1nvdUScpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*

advisories (1)

Vendor and ecosystem advisories describing this.

WID-SEC-W-2024-0234OTRS: Mehrere SchwachstellenDeutsch2024-01-28csaf · cert_bundDE
Ein entfernter, authentisierter Angreifer kann mehrere Schwachstellen in OTRS ausnutzen, um Informationen offenzulegen, Sicherheitsmaßnahmen zu umgehen oder einen Cross Site Scripting Angriff durchzuführen.

also known as (4)

Other names and identifiers for this entity.

sources

Which sources assert this record, and when.

cnnvd enisa_euvd fstec_bdu nvd cert_bund NVD CVE.org MITRE

published 2024-01-29modified 2026-06-17

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+7709 more

references (4)

External citations — patches, advisories, analysis.

scry

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