CVE-2024-20540
mediumpriority · track · 0EPSS 0.003 · 21 %ileDEEURUUSEPSS · scored 2026-10-27
A vulnerability in the web-based management interface of Cisco Unified Contact Center Management Portal (Unified CCMP) could allow an authenticated, remote attacker with low privileges to conduct a stored cross-site scripting (XSS) attack against a user of the interface. This vulnerability exists because the web-based management interface does not properly validate user-supplied input. An attacker could exploit this vulnerability by injecting malicious code into a specific page of the interface. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive browser-based information. To exploit this vulnerability, the attacker must have at least a Supervisor role on an affected device.
remediations
Vendor fix, mitigation, or workaround guidance, as published by each source.
A vendor fix is available.
- FixedCisco Unified Contact Center Management Portalcisco_csaf
Cisco has released software updates that address this vulnerability.
https://software.cisco.com
cvss
Technical severity, 0–10. One row per scoring source.
base score 0–10 · higher = more severe · hover a vector to decode
ssvc
A stakeholder decision — act, attend, or track — from exploitation and impact.
weaknesses
The CWE weakness classes this flaw belongs to.
affected products (83)
Products and version ranges known to be affected.
advisories (2)
Vendor and ecosystem advisories describing this.
- WID-SEC-W-2024-3351Cisco Unified Contact Center Enterprise: Schwachstelle ermöglicht Cross-Site ScriptingDeutsch2024-11-06csaf · cert_bundDE
Ein entfernter, authentisierter Angreifer kann eine Schwachstelle in Cisco Unified Contact Center Enterprise ausnutzen, um einen Cross-Site Scripting Angriff durchzuführen.
- cisco-sa-ccmp-sxss-qBTDBZDDCisco Unified Contact Center Management Portal Stored Cross-Site Scripting Vulnerability2024-11-06csaf · cisco_csafUS
A vulnerability in the web-based management interface of Cisco Unified Contact Center Management Portal (Unified CCMP) could allow an authenticated, remote attacker with low privileges to conduct a stored cross-site scripting (XSS) attack against a user of the interface. This vulnerability exists because the web-based management interface does not properly validate user-supplied input. An attacker could exploit this vulnerability by injecting malicious code into a specific page of the interface. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive browser-based information. To exploit this vulnerability, the attacker must have at least a Supervisor role on an affected device. Cisco has released software updates that address this vulnerability. There are no workarounds that address this vulnerability.
also known as (4)
Other names and identifiers for this entity.
sources
Which sources assert this record, and when.
references (5)
External citations — patches, advisories, analysis.
- https://nvd.nist.gov/vuln/detail/CVE-2024-20540cnnvd
- https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-ccmp-sxss-qBTDBZDDcnnvd
- https://vigilance.fr/vulnerability/Cisco-Unified-Contact-Center-Management-Portal-Cross-Site-Scripting-dated-06-11-2024-45552cnnvd
- https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-ccmp-sxss-qBTDBZDDenisa_euvd
- https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-ccmp-sxss-qBTDBZDDVendor Advisorynvd
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