CVE-2024-20404

mediumpriority · track · 39EPSS 0.226 · 98 %ileexploit · PoCDEEURUUS

grimoire priorityP1 · Urgent

Exploitable?

Public exploit

1 exploit · PoC

Likely / severe?

22.6% (98th) EPSS

CVSS 5.3 · medium

Is it mine?

15 products

Check your exposure

Who says so?

6 sources

cnnvd · enisa_euvd · fstec_bdu · cisco_csaf

EPSS · scored 2026-10-27

A vulnerability in the web-based management interface of Cisco Finesse could allow an unauthenticated, remote attacker to conduct an SSRF attack on an affected system. This vulnerability is due to insufficient validation of user-supplied input for specific HTTP requests that are sent to an affected system. An attacker could exploit this vulnerability by sending a crafted HTTP request to the affected device. A successful exploit could allow the attacker to obtain limited sensitive information for services that are associated to the affected device.

remediations

Vendor fix, mitigation, or workaround guidance, as published by each source.

A vendor fix is available.

FixedCisco Finessecisco_csaf
Cisco has released software updates that address this vulnerability.
https://software.cisco.com
FixedCisco Packaged Contact Center Enterprisecisco_csaf
Cisco has released software updates that address this vulnerability.
https://software.cisco.com
FixedCisco Unified Contact Center Enterprisecisco_csaf
Cisco has released software updates that address this vulnerability.
https://software.cisco.com
FixedCisco Unified Contact Center Expresscisco_csaf
Cisco has released software updates that address this vulnerability.
https://software.cisco.com

cvss

Technical severity, 0–10. One row per scoring source.

7.2

010

base score 0–10 · higher = more severe · hover a vector to decode⚠ sources disagree · medium–high · 5.3–7.2

v3.15.3mediumCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:Nprimary · NVD / NIST USexploitability 3.9 · impact 1.4

v3.17.2highAV:N/AC:L/PR:N/UI:N/S:C/C:L/I:L/A:Nsecondary · FSTEC (BDU) RU

v3.17.2highCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:L/I:L/A:Nsecondary · ENISA EU

v3.17.2highCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:L/I:L/A:Nsecondary · psirt@cisco.com USexploitability 3.9 · impact 2.7

v3.15.3mediumCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N/E:Hsecondary · CVSS-BT (t0sche)

v3.17.2highCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:L/I:L/A:Nsecondary · Cisco PSIRT US

ssvc

A stakeholder decision — act, attend, or track — from exploitation and impact.

Trackcoordinatorcisa_ssvcUS

weaknesses

The CWE weakness classes this flaw belongs to.

CWE-918USprimaryCWE-918US

exploits (1)

Public proof-of-concept and weaponised exploit code.

3zz4t/CVE-2024-204043zz4t/CVE-2024-20404PoC · poc_in_github

affected products (15)

Products and version ranges known to be affected.

Cisco Cisco Finesseall versionscisco_csafUS
Cisco Cisco Packaged Contact Center Enterpriseall versionscisco_csafUS
Cisco Cisco Unified Contact Center Enterpriseall versionscisco_csafUS
Cisco Cisco Unified Contact Center Expressall versionscisco_csafUS
Cisco Cisco Finesse≤ 12.6(2)ES2enisa_euvdEU
Cisco Cisco Finesse≤ 12.6(2)ES1enisa_euvdEU
Cisco Cisco Finesse≤ 12.6(2)enisa_euvdEU
Cisco Cisco Packaged Contact Center Enterprise≤ N/Aenisa_euvdEU
Cisco Cisco Unified Contact Center Enterprise≤ N/Aenisa_euvdEU
Cisco Cisco Unified Contact Center Express≤ N/Aenisa_euvdEU
Cisco Systems Inc. Cisco Finesse≤ 12.6(2) ES01fstec_bduRU
Cisco Systems Inc. Cisco Finesse≤ 11.6(1) ES11fstec_bduRU
cisco finesse< 11.6\(1\)nvdUScpe:2.3:a:cisco:finesse:*:*:*:*:*:*:*:*
cisco finesse= 11.6(1)nvdUScpe:2.3:a:cisco:finesse:*:*:*:*:*:*:*:*
cisco finesse= 12.6(2)nvdUScpe:2.3:a:cisco:finesse:*:*:*:*:*:*:*:*

advisories (2)

Vendor and ecosystem advisories describing this.

WID-SEC-W-2024-1303Cisco Finesse: Mehrere SchwachstellenDeutsch2024-06-05csaf · cert_bundDE
Ein entfernter, anonymer Angreifer kann mehrere Schwachstellen in Cisco Finesse ausnutzen, um einen Cross Site Scripting Angriff auszuführen und vertrauliche Informationen offenzulegen.
cisco-sa-finesse-ssrf-rfi-Um7wT8EwCisco Finesse Web-Based Management Interface Vulnerabilities2024-06-05csaf · cisco_csafUS
Multiple vulnerabilities in the web-based management interface of Cisco Finesse could allow an unauthenticated, remote attacker to perform a stored cross site-scripting (XSS) attack by exploiting a remote file inclusion (RFI) vulnerability or perform a server-side request forgery (SSRF) attack an affected system. For more information about these vulnerabilities, see the Details ["#details"] section of this advisory. Cisco has released software updates that address these vulnerabilities. There are no workarounds that address these vulnerabilities.

also known as (4)

Other names and identifiers for this entity.

sources

Which sources assert this record, and when.

cnnvd enisa_euvd fstec_bdu cisco_csaf nvd cert_bund NVD CVE.org MITRE

published 2024-06-05modified 2026-06-17

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references (5)

External citations — patches, advisories, analysis.

scry

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