CVE-2023-38059

mediumpriority · track · 21EPSS 0.005 · 46 %ileDEEUUS

grimoire priorityP3 · Track

Exploitable?

—

no known exploitation

Likely / severe?

0.55% (46th) EPSS

CVSS 5.3 · medium

Is it mine?

6 products

Check your exposure

Who says so?

4 sources

cnnvd · enisa_euvd · nvd · cert_bund

EPSS · scored 2026-10-27

The loading of external images is not blocked, even if configured, if the attacker uses protocol-relative URL in the payload. This can be used to retreive the IP of the user.This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.

cvss

Technical severity, 0–10. One row per scoring source.

5.3

010

base score 0–10 · higher = more severe · hover a vector to decode

v3.15.3mediumCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:Nprimary · NVD / NIST USexploitability 3.9 · impact 1.4

v3.15.3mediumCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:Nsecondary · ENISA EU

v3.15.3mediumCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:Nsecondary · security@otrs.comexploitability 3.9 · impact 1.4

v3.14.9mediumCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N/E:Usecondary · CVSS-BT (t0sche)

ssvc

A stakeholder decision — act, attend, or track — from exploitation and impact.

Trackcoordinatorcisa_ssvcUS

weaknesses

The CWE weakness classes this flaw belongs to.

CWE-200US

affected products (6)

Products and version ranges known to be affected.

OTRS AG ((OTRS)) Community Edition≤ 6.0.x ≤6.0.34enisa_euvdEU
OTRS AG OTRS7.0.x → 7.0.47enisa_euvdEU
OTRS AG OTRS8.0.x → 8.0.37enisa_euvdEU
otrs otrs6.0.0 → 6.0.34nvdUScpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*
otrs otrs7.0.0 → 7.0.47nvdUScpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*
otrs otrs8.0.0 → 8.0.37nvdUScpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*

advisories (1)

Vendor and ecosystem advisories describing this.

WID-SEC-W-2023-2662OTRS: Schwachstelle ermöglicht Offenlegung von InformationenDeutsch2023-10-16csaf · cert_bundDE
Ein entfernter, anonymer Angreifer kann eine Schwachstelle in OTRS ausnutzen, um Informationen offenzulegen.

also known as (3)

Other names and identifiers for this entity.

sources

Which sources assert this record, and when.

cnnvd enisa_euvd nvd cert_bund NVD CVE.org MITRE

published 2023-10-16modified 2026-06-17

references (4)

External citations — patches, advisories, analysis.

scry

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