CVE-2023-38057

mediumpriority · track · 22EPSS 0.004 · 32 %ileEUUS

grimoire priorityP3 · Track

Exploitable?

—

no known exploitation

Likely / severe?

0.38% (32nd) EPSS

CVSS 5.4 · medium

Is it mine?

6 products

Check your exposure

Who says so?

3 sources

cnnvd · enisa_euvd · nvd

EPSS · scored 2026-10-28

An improper input validation vulnerability in OTRS Survey modules allows any attacker with a link to a valid and unanswered survey request to inject javascript code in free text answers. This allows a cross site scripting attack while reading the replies as authenticated agent. This issue affects OTRS Survey module from 7.0.X before 7.0.32, from 8.0.X before 8.0.13 and ((OTRS)) Community Edition Survey module from 6.0.X through 6.0.22.

cvss

Technical severity, 0–10. One row per scoring source.

5.4

010

base score 0–10 · higher = more severe · hover a vector to decode

v3.15.4mediumCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:Nprimary · NVD / NIST USexploitability 2.3 · impact 2.7

v3.14.1mediumCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:N/I:L/A:Nsecondary · ENISA EU

v3.14.1mediumCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:N/I:L/A:Nsecondary · security@otrs.comexploitability 2.3 · impact 1.4

v3.15mediumCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N/E:Usecondary · CVSS-BT (t0sche)

ssvc

A stakeholder decision — act, attend, or track — from exploitation and impact.

Trackcoordinatorcisa_ssvcUS

weaknesses

The CWE weakness classes this flaw belongs to.

CWE-79USprimaryCWE-20US

affected products (6)

Products and version ranges known to be affected.

OTRS AG ((OTRS)) Community Edition≤ 6.0.x ≤6.0.22enisa_euvdEU
OTRS AG OTRS7.0.x → 7.0.32enisa_euvdEU
OTRS AG OTRS8.0.x → 8.0.13enisa_euvdEU
otrs survey6.0.0 → 6.0.22nvdUScpe:2.3:a:otrs:survey:*:*:*:*:*:*:*:*
otrs survey7.0.0 → 7.0.32nvdUScpe:2.3:a:otrs:survey:*:*:*:*:*:*:*:*
otrs survey8.0.0 → 8.0.13nvdUScpe:2.3:a:otrs:survey:*:*:*:*:*:*:*:*

also known as (3)

Other names and identifiers for this entity.

sources

Which sources assert this record, and when.

cnnvd enisa_euvd nvd NVD CVE.org MITRE

published 2023-07-24modified 2026-06-17

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+53061 more

references (4)

External citations — patches, advisories, analysis.

scry

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