CVE-2023-20096
mediumpriority · track · 22EPSS 0.005 · 43 %ileEURUUSEPSS · scored 2026-10-27
A vulnerability in the web-based management interface of Cisco Unified Contact Center Express (Unified CCX) could allow an authenticated, remote attacker to perform a stored cross-site scripting (XSS) attack. This vulnerability is due to insufficient input validation of user-supplied data. An attacker could exploit this vulnerability by entering crafted text into various input fields within the web-based management interface. A successful exploit could allow the attacker to perform a stored XSS attack, which could allow the execution of scripts within the context of other users of the interface.
remediations
Vendor fix, mitigation, or workaround guidance, as published by each source.
A vendor fix is available.
- FixedCisco Unified Contact Center Expresscisco_csaf
Cisco has released software updates that address this vulnerability.
https://software.cisco.com
cvss
Technical severity, 0–10. One row per scoring source.
base score 0–10 · higher = more severe · hover a vector to decode
ssvc
A stakeholder decision — act, attend, or track — from exploitation and impact.
weaknesses
The CWE weakness classes this flaw belongs to.
affected products (4)
Products and version ranges known to be affected.
- cisco unified contact center express< 12.5\(1\)su3nvdUScpe:2.3:a:cisco:unified_contact_center_express:*:*:*:*:*:*:*:*
advisories (1)
Vendor and ecosystem advisories describing this.
- cisco-sa-uccx-xss-GO9L9xxrCisco Unified Contact Center Express Stored Cross-Site Scripting Vulnerability2023-04-05csaf · cisco_csafUS
A vulnerability in the web-based management interface of Cisco Unified Contact Center Express (Unified CCX) could allow an authenticated, remote attacker to perform a stored cross-site scripting (XSS) attack. This vulnerability is due to insufficient input validation of user-supplied data. An attacker could exploit this vulnerability by entering crafted text into various input fields within the web-based management interface. A successful exploit could allow the attacker to perform a stored XSS attack, which could allow the execution of scripts within the context of other users of the interface. Cisco has released software updates that address this vulnerability. There are no workarounds that address this vulnerability.
also known as (4)
Other names and identifiers for this entity.
sources
Which sources assert this record, and when.
references (5)
External citations — patches, advisories, analysis.
- https://cxsecurity.com/cveshow/CVE-2023-20096/cnnvd
- https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-uccx-xss-GO9L9xxrcnnvd
- https://www.auscert.org.au/bulletins/ESB-2023.2022cnnvd
- https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-uccx-xss-GO9L9xxrenisa_euvd
- https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-uccx-xss-GO9L9xxrVendor Advisorynvd
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