CVE-2022-20658

highpriority · track · 38EPSS 0.014 · 72 %ileEURUUS
grimoire priorityP2 · Scheduled
Exploitable?
—
no known exploitation
Likely / severe?
1.39% (72nd) EPSS
CVSS 8.5 · high
Is it mine?
12 products
Check your exposure
Who says so?
5 sources
cnnvd · enisa_euvd · fstec_bdu · cisco_csaf

EPSS · scored 2026-10-26

A vulnerability in the web-based management interface of Cisco Unified Contact Center Management Portal (Unified CCMP) and Cisco Unified Contact Center Domain Manager (Unified CCDM) could allow an authenticated, remote attacker to elevate their privileges to Administrator. This vulnerability is due to the lack of server-side validation of user permissions. An attacker could exploit this vulnerability by submitting a crafted HTTP request to a vulnerable system. A successful exploit could allow the attacker to create Administrator accounts. With these accounts, the attacker could access and modify telephony and user resources across all the Unified platforms that are associated to the vulnerable Cisco Unified CCMP. To successfully exploit this vulnerability, an attacker would need valid Advanced User credentials.

01

remediations

Vendor fix, mitigation, or workaround guidance, as published by each source.

A vendor fix is available.

02

cvss

Technical severity, 0–10. One row per scoring source.

9.6
010

base score 0–10 · higher = more severe · hover a vector to decode⚠ sources disagree · high–critical · 8.5–9.6

v2.08.5highAV:N/AC:L/Au:S/C:C/I:C/A:Nprimary · NVD / NIST USexploitability 8 · impact 9.2
v3.19.6criticalCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:Nprimary · NVD / NIST USexploitability 3.1 · impact 5.8
v3.19.6criticalAV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:Nsecondary · FSTEC (BDU) RU
v3.19.6criticalCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:Nsecondary · ENISA EU
v3.19.6criticalCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:Nsecondary · psirt@cisco.com USexploitability 3.1 · impact 5.8
v3.18.8highCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:N/E:Usecondary · CVSS-BT (t0sche)
v3.19.6criticalCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:Nsecondary · Cisco PSIRT US
03

ssvc

A stakeholder decision — act, attend, or track — from exploitation and impact.

Exploitation: none · Automatable: no · Technical Impact: totalcoordinatorcisa_ssvcUS
04

weaknesses

The CWE weakness classes this flaw belongs to.

05

affected products (12)

Products and version ranges known to be affected.

06

advisories (1)

Vendor and ecosystem advisories describing this.

  • cisco-sa-ccmp-priv-esc-JzhTFLm4Cisco Unified Contact Center Management Portal and Unified Contact Center Domain Manager Privilege Escalation Vulnerability2022-01-12csaf · cisco_csafUS

    A vulnerability in the web-based management interface of Cisco Unified Contact Center Management Portal (Unified CCMP) and Cisco Unified Contact Center Domain Manager (Unified CCDM) could allow an authenticated, remote attacker to elevate their privileges to Administrator. This vulnerability is due to the lack of server-side validation of user permissions. An attacker could exploit this vulnerability by submitting a crafted HTTP request to a vulnerable system. A successful exploit could allow the attacker to create Administrator accounts. With these accounts, the attacker could access and modify telephony and user resources across all the Unified platforms that are associated to the vulnerable Cisco Unified CCMP. To successfully exploit this vulnerability, an attacker would need valid Advanced User credentials. Cisco has released software updates that address this vulnerability. There are no workarounds that address this vulnerability.

07

also known as (4)

Other names and identifiers for this entity.

08

sources

Which sources assert this record, and when.

10

references (5)

External citations — patches, advisories, analysis.

scry

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