CVE-2022-0473
lowpriority · track · 19EPSS 0.005 · 43 %ileEUUSEPSS · scored 2026-10-27
OTRS administrators can configure dynamic field and inject malicious JavaScript code in the error message of the regular expression check. When used in the agent interface, malicious code might be exectued in the browser. This issue affects: OTRS AG OTRS 7.0.x version: 7.0.31 and prior versions.
cvss
Technical severity, 0–10. One row per scoring source.
base score 0–10 · higher = more severe · hover a vector to decode⚠ sources disagree · low–medium · 3.5–4.8
weaknesses
The CWE weakness classes this flaw belongs to.
affected products (2)
Products and version ranges known to be affected.
also known as (3)
Other names and identifiers for this entity.
sources
Which sources assert this record, and when.
references (5)
External citations — patches, advisories, analysis.
- https://nvd.nist.gov/vuln/detail/CVE-2022-0473cnnvd
- https://otrs.com/release-notes/otrs-security-advisory-2022-01/cnnvd
- https://vigilance.fr/vulnerability/OTRS-Help-Desk-Cross-Site-Scripting-via-Dynamic-Field-Error-Message-37471cnnvd
- https://otrs.com/release-notes/otrs-security-advisory-2022-01/enisa_euvd
- https://otrs.com/release-notes/otrs-security-advisory-2022-01/Vendor Advisorynvd
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