CVE-2021-43972
mediumpriority · track · 27EPSS 0.015 · 74 %ileEUUSEPSS · scored 2026-10-28
An unrestricted file copy vulnerability in /UserSelfServiceSettings.jsp in SysAid ITIL 20.4.74 b10 allows a remote authenticated attacker to copy arbitrary files on the server filesystem to the web root (with an arbitrary filename) via the tempFile and fileName parameters in the HTTP POST body.
cvss
Technical severity, 0–10. One row per scoring source.
base score 0–10 · higher = more severe · hover a vector to decode
weaknesses
The CWE weakness classes this flaw belongs to.
affected products (2)
Products and version ranges known to be affected.
also known as (3)
Other names and identifiers for this entity.
sources
Which sources assert this record, and when.
references (11)
External citations — patches, advisories, analysis.
- https://github.com/atredispartners/advisories/blob/master/ATREDIS-2021-0002.mdcnnvd
- https://github.com/atredispartners/advisories/blob/master/ATREDIS-2022-0001.mdcnnvd
- https://nvd.nist.gov/vuln/detail/CVE-2021-43972cnnvd
- https://www.sysaid.com/it-service-management-software/incident-managementcnnvd
- https://www.sysaid.com/product/on-premises/latest-releasePatchcnnvd
- https://github.com/atredispartners/advisories/blob/master/ATREDIS-2021-0002.mdenisa_euvd
- https://github.com/atredispartners/advisories/blob/master/ATREDIS-2022-0001.mdenisa_euvd
- https://www.sysaid.com/it-service-management-software/incident-managementenisa_euvd
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