CVE-2021-36286

lowpriority · track · 28EPSS 0.003 · 18 %ileEUUS
grimoire priorityP3 · Track
Exploitable?
—
no known exploitation
Likely / severe?
0.26% (18th) EPSS
CVSS 3.6 · low
Is it mine?
2 products
Check your exposure
Who says so?
3 sources
cnnvd · enisa_euvd · nvd

EPSS · scored 2026-10-28

Dell SupportAssist Client Consumer versions 3.9.13.0 and any versions prior to 3.9.13.0 contain an arbitrary file deletion vulnerability that can be exploited by using the Windows feature of NTFS called Symbolic links. Symbolic links can be created by any(non-privileged) user under some object directories, but by themselves are not sufficient to successfully escalate privileges. However, combining them with a different object, such as the NTFS junction point allows for the exploitation. Support assist clean files functionality do not distinguish junction points from the physical folder and proceeds to clean the target of the junction that allows nonprivileged users to create junction points and delete arbitrary files on the system which can be accessed only by the admin.

01

cvss

Technical severity, 0–10. One row per scoring source.

7.1
010

base score 0–10 · higher = more severe · hover a vector to decode⚠ sources disagree · low–high · 3.6–7.1

v2.03.6lowAV:L/AC:L/Au:N/C:N/I:P/A:Pprimary · NVD / NIST USexploitability 3.9 · impact 4.9
v3.17.1highCVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:Hprimary · NVD / NIST USexploitability 1.8 · impact 5.2
v3.17.1highCVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:Hsecondary · ENISA EU
v3.17.1highCVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:Hsecondary · security_alert@emc.comexploitability 1.8 · impact 5.2
v3.16.5mediumCVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:H/E:Usecondary · CVSS-BT (t0sche)
02

weaknesses

The CWE weakness classes this flaw belongs to.

03

affected products (2)

Products and version ranges known to be affected.

04

also known as (3)

Other names and identifiers for this entity.

05

sources

Which sources assert this record, and when.

published 2021-09-28modified 2026-06-17
07

references (3)

External citations — patches, advisories, analysis.

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