CVE-2021-36100

highpriority · track · 35EPSS 0.013 · 71 %ileDEEUUS

grimoire priorityP2 · Scheduled

Exploitable?

—

no known exploitation

Likely / severe?

1.32% (71st) EPSS

CVSS 9 · high

Is it mine?

16 products

Check your exposure

Who says so?

4 sources

cnnvd · enisa_euvd · cert_bund · nvd

EPSS · scored 2026-10-27

Specially crafted string in OTRS system configuration can allow the execution of any system command.

cvss

Technical severity, 0–10. One row per scoring source.

9.0

010

base score 0–10 · higher = more severe · hover a vector to decode⚠ sources disagree · medium–high · 6.4–9

v2.09highAV:N/AC:L/Au:S/C:C/I:C/A:Cprimary · NVD / NIST USexploitability 8 · impact 10

v3.18.8highCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:Hprimary · NVD / NIST USexploitability 2.8 · impact 5.9

v3.16.4mediumCVSS:3.1/AV:N/AC:H/PR:H/UI:R/S:U/C:H/I:H/A:Hsecondary · ENISA EU

v3.16.4mediumCVSS:3.1/AV:N/AC:H/PR:H/UI:R/S:U/C:H/I:H/A:Hsecondary · security@otrs.comexploitability 0.5 · impact 5.9

v3.18.1highCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H/E:Usecondary · CVSS-BT (t0sche)

weaknesses

The CWE weakness classes this flaw belongs to.

CWE-78USprimary

affected products (16)

Products and version ranges known to be affected.

Debian Linuxall versionscert_bundDEcpe:/o:debian:debian_linux:-
OTRS AG ((OTRS)) Community Edition6.0.1 → 6.0.x*enisa_euvdEU
OTRS AG OTRS≤ 7.0.x ≤7.0.32enisa_euvdEU
OTRS AG OTRS≤ 8.0.x ≤8.0.19enisa_euvdEU
OTRS AG OTRSSTORM≤ 7.0.x ≤7.0.27enisa_euvdEU
OTRS AG OTRSSTORM≤ 8.0.x ≤8.0.11enisa_euvdEU
OTRS AG OTRSSTORM6.0.1 → 6.0.x*enisa_euvdEU
OTRS AG SystemMonitoring≤ 7.0.x ≤7.0.18enisa_euvdEU
OTRS AG SystemMonitoring≤ 8.0.x ≤8.0.8enisa_euvdEU
OTRS AG SystemMonitoring6.0.1 → 6.0.x*enisa_euvdEU
otrs otrs< 7.0.28nvdUScpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*
otrs otrs7.0.30 → 7.0.33nvdUScpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*
otrs otrs8.0.0 → 8.0.21nvdUScpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*
otrs otrs itsm< 7.0.19nvdUScpe:2.3:a:otrs:otrs_itsm:*:*:*:*:*:*:*:*
otrs otrs itsm8.0.0 → 8.0.28nvdUScpe:2.3:a:otrs:otrs_itsm:*:*:*:*:*:*:*:*
otrs otrs storm< 8.0.12nvdUScpe:2.3:a:otrs:otrs_storm:*:*:*:*:*:*:*:*

advisories (1)

Vendor and ecosystem advisories describing this.

WID-SEC-W-2022-0691OTRS: Mehrere SchwachstellenDeutsch2022-03-20csaf · cert_bundDE
Ein entfernter, authentisierter Angreifer kann mehrere Schwachstellen in OTRS ausnutzen, um beliebigen Code auszuführen, einen Cross-Site-Scripting-Angriff auszuführen und vertrauliche Informationen offenzulegen.

also known as (3)

Other names and identifiers for this entity.

sources

Which sources assert this record, and when.

cnnvd enisa_euvd cert_bund nvd NVD CVE.org MITRE

published 2022-03-21modified 2026-06-17

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references (9)

External citations — patches, advisories, analysis.

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