CVE-2021-36096

mediumpriority · track · 20OT risk · elevatedEPSS 0.004 · 39 %ileEUUS

grimoire priorityP3 · Track

Exploitable?

—

no known exploitation

Likely / severe?

0.45% (39th) EPSS

CVSS 4 · medium

Is it mine?

6 products

Check your exposure

Who says so?

3 sources

cnnvd · enisa_euvd · nvd

EPSS · scored 2026-10-27

Generated Support Bundles contains private S/MIME and PGP keys if containing folder is not hidden. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.28 and prior versions; 8.0.x version 8.0.15 and prior versions.

cvss

Technical severity, 0–10. One row per scoring source.

5.2

010

base score 0–10 · higher = more severe · hover a vector to decode

v2.04mediumAV:N/AC:L/Au:S/C:P/I:N/A:Nprimary · NVD / NIST USexploitability 8 · impact 2.9

v3.14.9mediumCVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:Nprimary · NVD / NIST USexploitability 1.2 · impact 3.6

v3.15.2mediumCVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:H/I:L/A:Nsecondary · ENISA EU

v3.15.2mediumCVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:H/I:L/A:Nsecondary · security@otrs.comexploitability 0.9 · impact 4.2

v3.14.5mediumCVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:N/E:Usecondary · CVSS-BT (t0sche)

weaknesses

The CWE weakness classes this flaw belongs to.

CWE-312USprimaryCWE-200US

affected products (6)

Products and version ranges known to be affected.

OTRS AG ((OTRS)) Community Edition6.0.1 → 6.0.x*enisa_euvdEU
OTRS AG OTRS≤ 8.0.x ≤8.0.15enisa_euvdEU
OTRS AG OTRS≤ 7.0.x ≤7.0.28enisa_euvdEU
otrs otrs≥ 6.0.1nvdUScpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*
otrs otrs7.0.0 → 7.0.29nvdUScpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*
otrs otrs8.0.0 → 8.0.16nvdUScpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*

also known as (3)

Other names and identifiers for this entity.

sources

Which sources assert this record, and when.

cnnvd enisa_euvd nvd NVD CVE.org MITRE

published 2021-09-06modified 2026-06-17

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+1238 more

references (6)

External citations — patches, advisories, analysis.

scry

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