CVE-2021-36095
mediumpriority · track · 21EPSS 0.009 · 61 %ileEUUSEPSS · scored 2026-10-27
Malicious attacker is able to find out valid user logins by using the "lost password" feature. This issue affects: OTRS AG ((OTRS)) Community Edition version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.28 and prior versions.
cvss
Technical severity, 0–10. One row per scoring source.
base score 0–10 · higher = more severe · hover a vector to decode
weaknesses
The CWE weakness classes this flaw belongs to.
affected products (4)
Products and version ranges known to be affected.
also known as (3)
Other names and identifiers for this entity.
sources
Which sources assert this record, and when.
references (5)
External citations — patches, advisories, analysis.
- https://otrs.com/release-notes/otrs-security-advisory-2021-18/cnnvd
- https://vigilance.fr/vulnerability/OTRS-Help-Desk-information-disclosure-via-Lost-Password-User-Enumeration-36320cnnvd
- https://www.cybersecurity-help.cz/vdb/SB2021090815cnnvd
- https://otrs.com/release-notes/otrs-security-advisory-2021-18/enisa_euvd
- https://otrs.com/release-notes/otrs-security-advisory-2021-18/Vendor Advisorynvd
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