CVE-2020-1772

mediumpriority · track · 31EPSS 0.016 · 76 %ileDEEUUS

grimoire priorityP3 · Track

Exploitable?

—

no known exploitation

Likely / severe?

1.60% (76th) EPSS

CVSS 5 · medium

Is it mine?

11 products

Check your exposure

Who says so?

4 sources

cnnvd · enisa_euvd · cert_bund · nvd

EPSS · scored 2026-10-27

It's possible to craft Lost Password requests with wildcards in the Token value, which allows attacker to retrieve valid Token(s), generated by users which already requested new passwords. This issue affects: ((OTRS)) Community Edition 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.

cvss

Technical severity, 0–10. One row per scoring source.

7.5

010

base score 0–10 · higher = more severe · hover a vector to decode⚠ sources disagree · medium–high · 5–7.5

v2.05mediumAV:N/AC:L/Au:N/C:P/I:N/A:Nprimary · NVD / NIST USexploitability 10 · impact 2.9

v3.17.5highCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:Nprimary · NVD / NIST USexploitability 3.9 · impact 3.6

v3.16.5mediumCVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:H/I:L/A:Nsecondary · ENISA EU

v3.16.5mediumCVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:H/I:L/A:Nsecondary · security@otrs.comexploitability 2.2 · impact 4.2

v3.16.9mediumCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N/E:Usecondary · CVSS-BT (t0sche)

weaknesses

The CWE weakness classes this flaw belongs to.

CWE-155US

affected products (11)

Products and version ranges known to be affected.

Debian Linuxall versionscert_bundDEcpe:/o:debian:debian_linux:-
OTRS AG ((OTRS)) Community Edition≤ 6.0.x ≤6.0.26enisa_euvdEU
OTRS AG ((OTRS)) Community Edition≤ 5.0.x ≤5.0.41enisa_euvdEU
OTRS AG OTRS≤ 7.0.x ≤7.0.15enisa_euvdEU
debian debian linux= 8.0nvdUScpe:2.3:o:debian:debian_linux:*:*:*:*:*:*:*:*
opensuse backports sle= 15.0nvdUScpe:2.3:a:opensuse:backports_sle:*:*:*:*:*:*:*:*
opensuse leap= 15.1nvdUScpe:2.3:o:opensuse:leap:*:*:*:*:*:*:*:*
opensuse leap= 15.2nvdUScpe:2.3:o:opensuse:leap:*:*:*:*:*:*:*:*
otrs otrs5.0.0 → 5.0.41nvdUScpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*
otrs otrs6.0.0 → 6.0.26nvdUScpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*
otrs otrs7.0.0 → 7.0.15nvdUScpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*

advisories (1)

Vendor and ecosystem advisories describing this.

WID-SEC-W-2023-2223OTRS: Mehrere SchwachstellenDeutsch2020-03-26csaf · cert_bundDE
Ein entfernter, authentisierter Angreifer kann mehrere Schwachstellen in OTRS ausnutzen, um Sicherheitsvorkehrungen zu umgehen, Informationen offenzulegen oder einen Cross-Site-Scripting-Angriff durchzuführen.

also known as (3)

Other names and identifiers for this entity.

sources

Which sources assert this record, and when.

cnnvd enisa_euvd cert_bund nvd NVD CVE.org MITRE

published 2020-03-27modified 2026-06-17

references (22)

External citations — patches, advisories, analysis.

scry

Attackers weaponise vulnerabilities like this against internet-exposed services. See what is exposed on your perimeter with a free passive scan.

Free scan