CVE-2020-1771

lowpriority · track · 22EPSS 0.010 · 64 %ileDEEUUS

grimoire priorityP3 · Track

Exploitable?

—

no known exploitation

Likely / severe?

1.03% (64th) EPSS

CVSS 3.5 · low

Is it mine?

6 products

Check your exposure

Who says so?

4 sources

cnnvd · enisa_euvd · cert_bund · nvd

EPSS · scored 2026-10-27

Attacker is able craft an article with a link to the customer address book with malicious content (JavaScript). When agent opens the link, JavaScript code is executed due to the missing parameter encoding. This issue affects: ((OTRS)) Community Edition: 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.

cvss

Technical severity, 0–10. One row per scoring source.

5.4

010

base score 0–10 · higher = more severe · hover a vector to decode⚠ sources disagree · low–medium · 3.5–5.4

v2.03.5lowAV:N/AC:M/Au:S/C:N/I:P/A:Nprimary · NVD / NIST USexploitability 6.8 · impact 2.9

v3.15.4mediumCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:Nprimary · NVD / NIST USexploitability 2.3 · impact 2.7

v3.14.6mediumCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:Nsecondary · ENISA EU

v3.14.6mediumCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:Nsecondary · security@otrs.comexploitability 2.1 · impact 2.5

v3.15mediumCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N/E:Usecondary · CVSS-BT (t0sche)

weaknesses

The CWE weakness classes this flaw belongs to.

CWE-79USprimary

affected products (6)

Products and version ranges known to be affected.

Debian Linuxall versionscert_bundDEcpe:/o:debian:debian_linux:-
OTRS AG ((OTRS)) Community Edition≤ 6.0.x ≤6.0.26enisa_euvdEU
OTRS AG OTRS≤ 7.0.x ≤7.0.15enisa_euvdEU
otrs otrs5.0.0 → 5.0.41nvdUScpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*
otrs otrs6.0.0 → 6.0.26nvdUScpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*
otrs otrs7.0.0 → 7.0.15nvdUScpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*

advisories (1)

Vendor and ecosystem advisories describing this.

WID-SEC-W-2023-2223OTRS: Mehrere SchwachstellenDeutsch2020-03-26csaf · cert_bundDE
Ein entfernter, authentisierter Angreifer kann mehrere Schwachstellen in OTRS ausnutzen, um Sicherheitsvorkehrungen zu umgehen, Informationen offenzulegen oder einen Cross-Site-Scripting-Angriff durchzuführen.

also known as (3)

Other names and identifiers for this entity.

sources

Which sources assert this record, and when.

cnnvd enisa_euvd cert_bund nvd NVD CVE.org MITRE

published 2020-03-27modified 2026-06-17

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+53007 more

references (18)

External citations — patches, advisories, analysis.

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