CVE-2020-10100

mediumpriority · track · 26EPSS 0.009 · 59 %ileEUUS
grimoire priorityP3 · Track
Exploitable?
—
no known exploitation
Likely / severe?
0.90% (59th) EPSS
CVSS 4 · medium
Is it mine?
2 products
Check your exposure
Who says so?
3 sources
cnnvd · enisa_euvd · nvd

EPSS · scored 2026-10-27

An issue was discovered in Zammad 3.0 through 3.2. It allows for users to view ticket customer details associated with specific customers. However, the application does not properly implement access controls related to this functionality. As such, users of one company are able to access ticket data from other companies. Due to the multi-tenant nature of this application, users who can access ticket details from one organization to the next allows for users to exfiltrate potentially sensitive data of other companies.

01

cvss

Technical severity, 0–10. One row per scoring source.

6.5
010

base score 0–10 · higher = more severe · hover a vector to decode

v2.04mediumAV:N/AC:L/Au:S/C:P/I:N/A:Nprimary · NVD / NIST USexploitability 8 · impact 2.9
v3.16.5mediumCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:Nprimary · NVD / NIST USexploitability 2.8 · impact 3.6
v3.16mediumCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N/E:Usecondary · CVSS-BT (t0sche)
02

weaknesses

The CWE weakness classes this flaw belongs to.

CWE-266USLLM-inferred
03

affected products (2)

Products and version ranges known to be affected.

04

also known as (3)

Other names and identifiers for this entity.

05

sources

Which sources assert this record, and when.

cnnvdenisa_euvdnvdNVDCVE.orgMITRE
published 2020-03-05modified 2026-06-17
06

references (4)

External citations — patches, advisories, analysis.

scry

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