CVE-2019-18180
mediumpriority · track · 31EPSS 0.026 · 85 %ileDEEUUSEPSS · scored 2026-10-28
Improper Check for filenames with overly long extensions in PostMaster (sending in email) or uploading files (e.g. attaching files to mails) of ((OTRS)) Community Edition and OTRS allows an remote attacker to cause an endless loop. This issue affects: OTRS AG: ((OTRS)) Community Edition 5.0.x version 5.0.38 and prior versions; 6.0.x version 6.0.23 and prior versions. OTRS AG: OTRS 7.0.x version 7.0.12 and prior versions.
cvss
Technical severity, 0–10. One row per scoring source.
base score 0–10 · higher = more severe · hover a vector to decode⚠ sources disagree · medium–high · 5–7.5
weaknesses
The CWE weakness classes this flaw belongs to.
affected products (5)
Products and version ranges known to be affected.
advisories (1)
Vendor and ecosystem advisories describing this.
- WID-SEC-W-2023-2225OTRS: Mehrere SchwachstellenDeutsch2019-11-14csaf · cert_bundDE
Ein entfernter, authentisierter Angreifer kann mehrere Schwachstellen in OTRS ausnutzen, um Informationen offenzulegen oder einen Denial of Service zu verursachen.
also known as (3)
Other names and identifiers for this entity.
sources
Which sources assert this record, and when.
references (19)
External citations — patches, advisories, analysis.
- http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.htmlcnnvd
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.htmlcnnvd
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.htmlcnnvd
- https://community.otrs.com/security-advisory-2019-15-security-update-for-otrs-framework/cnnvd
- https://lists.debian.org/debian-lts-announce/2023/08/msg00040.htmlcnnvd
- https://nvd.nist.gov/vuln/detail/CVE-2019-18180cnnvd
- https://otrs.com/Patchcnnvd
- https://vigilance.fr/vulnerability/OTRS-Help-Desk-infinite-loop-via-Long-Extensions-Filenames-30885cnnvd
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