CVE-2019-14749

mediumpriority · attend · 48EPSS 0.096 · 95 %ileexploit · functionalEURUUS

grimoire priorityP1 · Urgent

Exploitable?

Public exploit

1 exploit · functional

Likely / severe?

9.61% (95th) EPSS

CVSS 6.8 · medium

Is it mine?

5 products

Check your exposure

Who says so?

4 sources

cnnvd · enisa_euvd · fstec_bdu · nvd

EPSS · scored 2026-10-27

An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. CSV (aka Formula) injection exists in the export spreadsheets functionality. These spreadsheets are generated dynamically from unvalidated or unfiltered user input in the Name and Internal Notes fields in the Users tab, and the Issue Summary field in the tickets tab. This allows other agents to download data in a .csv file format or .xls file format. This is used as input for spreadsheet applications such as Excel and OpenOffice Calc, resulting in a situation where cells in the spreadsheets can contain input from an untrusted source. As a result, the end user who is accessing the exported spreadsheet can be affected.

cvss

Technical severity, 0–10. One row per scoring source.

8.8

010

base score 0–10 · higher = more severe · hover a vector to decode⚠ sources disagree · medium–high · 6.8–8.8

v2.06.8mediumAV:N/AC:M/Au:N/C:P/I:P/A:Pprimary · NVD / NIST USexploitability 8.6 · impact 6.4

v3.08.8highCVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:Hprimary · NVD / NIST USexploitability 2.8 · impact 5.9

v3.08.3highCVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H/E:Psecondary · CVSS-BT (t0sche)

v3.18.8highAV:N/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:Hsecondary · FSTEC (BDU) RU

weaknesses

The CWE weakness classes this flaw belongs to.

CWE-1236USprimaryCWE-1236US

exploits (1)

Public proof-of-concept and weaponised exploit code.

EDB-47225osTicket 1.12 - Formula Injectionfunctional · exploit_db

affected products (5)

Products and version ranges known to be affected.

n/a n/a≤ n/aenisa_euvdEU
Enhancesoft LLC osTicket≤ 1.10.7fstec_bduRU
Enhancesoft LLC osTicket1.12 → 1.12.1fstec_bduRU
enhancesoft osticket< 1.10.7nvdUScpe:2.3:a:enhancesoft:osticket:*:*:*:*:*:*:*:*
enhancesoft osticket1.12 → 1.12.1nvdUScpe:2.3:a:enhancesoft:osticket:*:*:*:*:*:*:*:*

also known as (5)

Other names and identifiers for this entity.

sources

Which sources assert this record, and when.

cnnvd enisa_euvd fstec_bdu nvd NVD CVE.org MITRE

published 2019-08-07modified 2026-07-10

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+321 more

references (16)

External citations — patches, advisories, analysis.

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