CVE-2019-12746
mediumpriority · track · 27EPSS 0.018 · 78 %ileDEEUUSEPSS · scored 2026-10-28
An issue was discovered in Open Ticket Request System (OTRS) Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. A user logged into OTRS as an agent might unknowingly disclose their session ID by sharing the link of an embedded ticket article with third parties. This identifier can be then be potentially abused in order to impersonate the agent user.
cvss
Technical severity, 0–10. One row per scoring source.
base score 0–10 · higher = more severe · hover a vector to decode
weaknesses
The CWE weakness classes this flaw belongs to.
affected products (5)
Products and version ranges known to be affected.
advisories (1)
Vendor and ecosystem advisories describing this.
- WID-SEC-W-2023-2227OTRS: Mehrere SchwachstellenDeutsch2019-07-11csaf · cert_bundDE
Ein entfernter, authentisierter Angreifer kann mehrere Schwachstellen in OTRS ausnutzen, um Benutzerrechte zu erlangen und um Informationen offenzulegen.
also known as (3)
Other names and identifiers for this entity.
sources
Which sources assert this record, and when.
references (26)
External citations — patches, advisories, analysis.
- http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.htmlcnnvd
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.htmlcnnvd
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.htmlcnnvd
- https://community.otrs.com/security-advisory-2019-10Patchcnnvd
- https://community.otrs.com/security-advisory-2019-10-security-update-for-otrs-framework/cnnvd
- https://lists.debian.org/debian-lts-announce/2019/08/msg00018.htmlcnnvd
- https://lists.debian.org/debian-lts-announce/2023/08/msg00040.htmlcnnvd
- https://nvd.nist.gov/vuln/detail/CVE-2019-12746cnnvd
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