CVE-2018-7567

highpriority · track · 31EPSS 0.052 · 92 %ileEUUS
grimoire priorityP2 · Scheduled
Exploitable?
—
no known exploitation
Likely / severe?
5.20% (92nd) EPSS
CVSS 9 · high
Is it mine?
4 products
Check your exposure
Who says so?
3 sources
cnnvd · enisa_euvd · nvd

EPSS · scored 2026-10-28

In the Admin Package Manager in Open Ticket Request System (OTRS) 5.0.0 through 5.0.24 and 6.0.0 through 6.0.1, authenticated admins are able to exploit a Blind Remote Code Execution vulnerability by loading a crafted opm file with an embedded CodeInstall element to execute a command on the server during package installation. NOTE: the vendor disputes this issue stating "the behaviour is as designed and needed for different packages to be installed", "there is a security warning if the package is not verified by OTRS Group", and "there is the possibility and responsibility of an admin to check packages before installation which is possible as they are not binary.

01

cvss

Technical severity, 0–10. One row per scoring source.

9.0
010

base score 0–10 · higher = more severe · hover a vector to decode⚠ sources disagree · medium–high · 6.6–9

v2.09highAV:N/AC:L/Au:S/C:C/I:C/A:Cprimary · NVD / NIST USexploitability 8 · impact 10
v3.07.2highCVSS:3.0/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:Hprimary · NVD / NIST USexploitability 1.2 · impact 5.9
v3.06.6mediumCVSS:3.0/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H/E:Usecondary · CVSS-BT (t0sche)
02

weaknesses

The CWE weakness classes this flaw belongs to.

03

affected products (4)

Products and version ranges known to be affected.

04

also known as (3)

Other names and identifiers for this entity.

05

sources

Which sources assert this record, and when.

published 2018-03-04modified 2026-06-17
07

references (3)

External citations — patches, advisories, analysis.

scry

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